Telstra experienced nationwide network issues on Monday morning.

Customers across the country were voicing their frustrations over the 3G and 4G outages on Twitter.

At the time the telco was responding to customers saying, “We’re aware of an issue impacting our mobile network. Sorry for any inconvenience.”

It has since said the issues affected its 3G and 4G networks, and both service are slowly starting to improve.

“Our 3G and 4G voice and data traffic are approaching typical daily levels but we’re still working to resolve intermittent issues or delayed call connection for some customers,” Telstra said.

“We’re still investigating the root cause.”

Police and emergency services put out this alarming notice asking people trying to dial 000 to “use a phone with another carrier or a landline”.

But that would only affect those in areas where Telstra is the only carrier available.

Telstra says:

Here’s a look at the outage map from Aussieoutages this morning:

As of 10.40am, the site had more than 1,580 Telstra outage reports originating from Melbourne to Sydney, Brisbane, Perth, Adelaide, Hawthorn, Brunswick, Strathfield, Caulfield North, and Box Hill. That spiked at one stage to above 15,000.

The telco’s outage information page is also down.

A short time ago, Telstra shares were around 0.9% lower at $2.825. Last week, the company’s stock price dipped below $3 for the first time since 2011, following another disappointing trading update.

Earlier in the month Telstra’s 4G network was having major problems.

More to come.

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